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  • Can I return my order?
    We accept returns within 14 days since the parcel has been received. We will only accept items that have not been worn/ damaged by personal use, and we will issue a full refund for the price of the item (excluding any shipping/custom charge costs). For more information contact us at
  • How long does it take for my order to be dispatched?
    All our items are dispatched within 1-2 business day.
  • Do you ship internationally?
    We provide free shipping in the UK and International Shipping at additional cost. Please note, that depending on your country custom charges will vary, and Patient Z is not responsible for their coverage.
  • Can I cancel my order?
    Yes, you could cancel your order prior to shipping. Once the item has been shipped, we are unable to cancel your order. In order to cancel, please email at
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